Contact New Student & Family Programs

During this time the New Student & Family Programs Office is operating remotely. We are available to assist you and answer any questions you might have about new student orientation, first-year experience and your transition to San Francisco State.

Email will be the best method to connect with us, Monday-Friday 8:00-5:00 PM, we strive to answer your email quickly. Please don't hesitate to contact us:

We hope you, your family, supporters, and friends remain healthy during this complicated time.  

-The New Student & Family Programs Team-

Meet the Professional Staff

Headshot of Sarah Pishny.
Sarah Pishny-Foster, M.S. ( She/Her/Hers )
Administrative Support Coordinator
Studied Political Science at SF State! Go Gators!
(415) 405-4349
Image of Matt Menor
Matt Menor, M.A. ( He/Him/His )
New Student Orientation Coordinator
Studied Environmental Science at Monterey Bay! Go Otters!
(415) 338-3060
Image of Chris Trudell
Chris Trudell, M.Ed. ( He/Him/His )
Assistant Dean of Students
Studied English Education at Chico State! Go Wildcats!
(415) 275-1390

Meet the Student Staff

Grace Aguirre Headshot
Grace Aguirre
Peer Director
Mark Buckle headshot
Mark Buckle
Peer Director
Kara Blue Headshot
Kara Blue
Team Leader
Fabian Cruz Headshot
Fabian Cruz
Team Leader
Peggy Kavugwe headshot
Peggy Kavugwe
Team Leader
Luis Poncio headshot
Luis Poncio
Team Leader
Emily Liu headshot
Emily Liu
Team Leader

Meet the Pet Staff

black cat
Sarah Pishny's Kitty
A cat that loves water ¯\_(ツ)_/¯
black dog
Sarah Pishny's Pup
Has webbed toes but absolutely loathes water.
small dog (pug)
Matt Menor's Pup
Enjoys long walks where she plays with floating leaves and twigs. Loves to find socks and hide them in her bed.
dog (french bulldog)
Chris Trudell's Pup
Loves a variety of fine cheeses. Has a consistent flatulent effect as a result of said cheeses.

Connect with us!

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New Student & Family Programs Office

If you would like to visit us in person or send us some mail, you can find us here : 

San Francisco State University
1600 Holloway Avenue, SSB 102
San Francisco, CA 94132
Attn: New Student Programs

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Contact New Student & Family Programs

Office phone: 415.338.3060

Main E-mail

Office Hours: 8:00am to 5:00pm, Monday-Friday


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Have Questions?

New Student Help Desk Drop-Ins

Click the link below to access the New Student Programs Help Desk

Visit Us Here

Meeting ID: 916 6288 3545

Password: 328195

Gator Mentors!

We utilize our Zoom Help Desk as a virtual space for students to meet with their Gator Mentors or New Student Programs staff.

The Help Desk is available for appointments Monday through Friday, from 9:00 am to 4:00 pm. If you would like to make an appointment, please email your assigned Gator Mentor directly or email New Student Programs at

We are here to help! 

About New Student & Family Programs

We are the Division of Student Life

A campus community where every student belongs and the student experience matters.

The Division of Student Life (DSL) believes that every SF State student should belong and matter, has the capacity to live a purposeful life, and can positively impact the world.

To that end, the Division of Student Life (DSL) team at SF State facilitates student-centered learning through personal, professional, community, and academic engagement, culminating in a transformational experience.

Logo for New Student and Family Programs

Vision Statement

Inspire new students and their families to celebrate their stories and embrace a future full of possibilities.

students sitting smiling with the golden gate bridge behind them

Our Mission

New Student and Family Programs believes, through meaningful and sincere connections, new students and their families benefit from engaging with a community of peers, staff, and faculty who facilitate the transition and support the adjustment to a university that values educational equity, academic excellence, and social justice.

students sitting at the University quad talking and laughing

Our Goals

  • Build a community (inclusion/support): peer mentorship and social events for students, create a network for parents and families to build meaningful connections, share stories and experiences to create a connection

  • Create student leadership opportunities(inspire/develop): Orientation Leader program and Gator Mentors, facilitate meaningful student learning and development through educational and extracurricular experiences

  • Provide resources for success (inform/refer): general campus resources(registrar, admissions, academic advising) for students and families: FroshMemo, webinars, intentional programming, network, and referral, GatorGuides, program-specific learning for parents and families,

  • Promote and support students and their families to understand the University values of social justice and equity

  • Connect students to San Francisco and the greater Northern California culture and lifestyle, connect and engage parents and families with the SFSU community(staff, other families, etc)