Contact New Student & Family Programs

We envision a campus community where all students feel welcomed, supported, and valued. Our New Student & Family Programs Office is committed to creating a culture of inclusivity and belonging, where diversity is celebrated and everyone has the opportunity to thrive and achieve their goals.

Our office is available to all students and their supporters! Whether you are a new student or have been at SF State for multiple semesters, New Student & Family Programs is a comfortable place to find student and professional staff who can assist with understanding the University departments, resources, and answers to frequently asked questions. 

You can reach our team via email at or by phone at (415) 338-3060.

We are located in the Student Services Building (SSB) in Suite 301, Monday through Friday, 8:30 am - 4:30 pm.

Meet the Professional Staff

Administrative Support Coordinator Sonia
Sonia Getz ( She/Her/Hers )
Campus Community Coordinator
Studied Sociology and Race & Resistance Studies at SF State! Go Gators!
(415) 338-3042
Headshot of Matt Menor
Matt Menor, M.A. ( He/Him/His )
New Student Orientation Coordinator
Studied Environmental Science at Monterey Bay! Go Otters!
(415) 338-6191
Headshot of Chris Trudell
Chris Trudell, M.Ed. ( He/Him/His )
Assistant Dean of Students
Studied English Education at Chico State! Go Wildcats!
(415) 338-1304
Headshot of Evan Jaynes
Evan Jaynes, M.Ed. ( He/Him/His )
First Year Experience-Manager of Student Transitions
Studied Marketing & Leadership Studies at University of South Florida! Go Bulls!
(415) 338-3060

Meet the Student Staff

Team Leader Gio
Gio Jaime ( He/Him/His )
Peer Director
Team Leader Xitali
Xitali Naranjo ( She/Her/Hers )
Peer Director
Orientation Leader Susan
Susan Diaz ( She/Her/Hers )
Team Leader
Gracie Lamar ( She/Her/Hers )
Team Leader
Orientation Leader Leonardo
Leo Meza Martinez ( He/Him/His )
Team Leader
Orientation Leader Drew
Drew Parker ( They/Them/Theirs )
Team Leader
Orientation Leader Jhadeeja
Jhadeeja Vaz ( She/Her/Hers )
Team Leader
Student Support Assistant Jordan
Jordan Young ( He/Him/His )
Student Support Assistant
Productions Assistant Aiden
Aiden McDaniel ( He/Him/His )
Productions Assistant

Meet the Pet Staff

Lenny is a brown dog with white paws. He is sitting comfortably in a chair with his right paw over his left paw.
Sonia Getz's Pup
Enjoys bounding through fields and trying to befriend goats.
small dog (pug)
Matt Menor's Pup
Enjoys long walks where she plays with floating leaves and twigs. Loves to find socks and hide them in her bed.
dog (french bulldog)
Chris Trudell's Pup
Loves a variety of fine cheeses. Has a consistent flatulent effect as a result of said cheeses.

Connect with us!

Icon with Map Point

New Student & Family Programs Office

If you would like to visit us in person or send us some mail, you can find us here : 

San Francisco State University
1600 Holloway Avenue, SSB 301
San Francisco, CA 94132
Attn: New Student Programs

Icon of envelope and phone

Contact New Student & Family Programs

Office phone: 415.338.3060

Main E-mail

Office Hours: 8:00am to 5:00pm, Monday-Friday


Icon of person with headset

Chat with Us!

New Student Help Desk Chat

Click the link below to access the New Student Programs Help Desk Chat.

Please note that we do our best to respond as quickly as we can based on the amount of inquiries, emails, and phone calls during the Orientation season (June, July, August and January). 


About New Student & Family Programs

We are the Division of Student Life

A campus community where every student belongs and the student experience matters.

The Division of Student Life (DSL) believes that every SF State student should belong and matter, has the capacity to live a purposeful life, and can positively impact the world.

To that end, the Division of Student Life (DSL) team at SF State facilitates student-centered learning through personal, professional, community, and academic engagement, culminating in a transformational experience.

Logo for New Student and Family Programs

Vision Statement

We envision a campus community where all students feel welcomed, supported, and valued. Our New Student and Family Programs Office is committed to creating a culture of inclusivity and belonging, where diversity is celebrated and everyone has the opportunity to thrive and achieve their goals.

students sitting smiling with the golden gate bridge behind them

Our Mission

Our mission is to provide a welcoming and supportive environment for new students and their families at SF State, where they can connect with each other and the university community. Through peer mentorship, social events, and campus resources, we strive to foster a sense of belonging and empower students to engage in San Francisco State University's intellectual, social, and cultural climate.

students sitting at the University quad talking and laughing

Our Goals

  • Promote academic and personal success through meaningful and intentional programming. 
  • Build an understanding of essential student learning systems to successfully navigate course registration, health and wellness resources, care and support, social connection, and ongoing involvement in University opportunities. 
  • Foster a campus community based on values of inclusion and support through peer mentorship and campus-wide social events, and offer opportunities for parents and families to build meaningful connections with their students and each other.
  • Provide opportunities for students to build meaningful relationships and engage in learning through the Orientation Leader program and Gator Mentors (peer-to-peer mentoring programs).
  • Ensure students know it is ok to ask for help and how to utilize the resources and services available on campus.
  • Empower students to achieve personal growth and academic success, and develop social responsibility as active members of the San Francisco State community, guided by the university's values and educational mission.
  • Encourage students to pursue interests beyond SF State's San Francisco campus and the greater Northern California region and provide support for their exploration and growth.